Here are some emails, letters and remarks from my clients.

David Tyler
Sent: Saturday, March 26, 2016 3:10 PM
Sash Windows London Repairs
Subject: RE: Window Managers Job report

I was really pleased with the job they did – right from the initial survey they were swift and punctual, and in particular, very helpful when working out all
the different options beforehand, without pressuring me into doing work that might not have been absolutely necessary. On the day, they were quiet and
tidy, and the windows are working beautifully. I would certainly use them again.

All the best David

Sent: Friday, November 29, 2013 3:38 PM
Sash Windows London Repairs
Subject: Thank you!

Hi John,

We just wanted to thank you and your team for the work you did on our windows this week.

Daniel checked each window thoroughly when he came round to give us a quote, and the report you provided on each window really
helped us understand the breakdown of the quote. It's something the other two companies we had in didn't do. This, together with the fact you were
cheaper than the other two, really made you stand out.

We are really grateful to you for asking the fitters to do overtime on the day and helping us get the job done in one day - it would have
been so hard for us to take another day off work. Your team are really professional and a real asset to you - they worked so quickly
and efficiently, and were so careful to make sure all our belongings were protected during the fit. We are so impressed.
Thanks again, and all the best for the future.
Natalia and Luke
(Boundaries Mansions, Balham)

Anthony Parslow
Sent: Tuesday, May 06, 2014 7:42 AM
Sash Windows London Repairs
Subject: RE: Sash Window Managers Fitters Report

Hello again,
Just a short note to let you know I transferred the money earlier today so should be with you in the next few days with reference "Anthony Parslow".

In terms of reference, sure, happy to do so.  It is hard to find good tradesmen nowadays and I thought you were all great.

"The team were very professional, thorough and, given the work created a lot of dust, I was also very happy at how they kept the place clean during the
work through covers and the tidying up after the work was done.  They showed up on time each day and I was kept up to date on a daily basis on
progress and any questions that might incur extra expense or require decisions.  On the latter they always had good advice on what they would suggest
and why but also went above and beyond in doing some additional pieces without haggling over money or time.  Overall i found everyone to be very
focused on customer satisfaction and I have no hesitation in recommending John, Daniel and the rest of the team.  Anthony (Fulham, SW6)

From: charlotte white
Sent: Friday, April 04, 2014 2:09 PM
Sash Windows London Repairs
Subject: Re: Sash Window Confirmation

Hi John,
I just wanted to let you know that we are very pleased with our windows and appreciate all the hard work that went into refurbishing them. The room
feels so much warmer and was left completely spotless when they left.

We will definitely be in touch in the future about refurbishing the other windows in the property.
Best wishes,

From: Michael Scott Kline
Sent: Wednesday, December 12, 2012 3:32 PM
Sash Windows London Repairs
Subject: Re: Sash window report/Nick

Dear John
Sorry for the delay in replying to you, and thanks for the text reminder!

Just to feed back - I'm really pleased with the work, in particular the fact that you could draught proof the swivel part of the window - we've had others look
at it before and they've not been able to do this, as this is where most of the draught comes through it is the most important part. It is making a massive
difference already. We would like to have other windows done too. I'll be back in contact!
Many thanks again, Nick

From: Nanson David
Sent: Friday, July 20, 2012 1:50 PM
Sash Windows London Repairs
Subject: Re: 35 Buckingham Road N1 4HY

Hi John,
Thanks for the invoice. It all seems to be in order and I have no questions or comments. Again, I want to say how pleased I am with the job your team
did. First rate. And the quote was very competitive. All told, I'm a very happy customer.
Kind regards

Sent: Monday, February 20, 2012 12:39 PM
To: Sash Windows London Repairs
Subject: Re: Sash window details

Hi John,
Can we send you a cheque please, if you send your postal address we'll send in next couple of days.
The standard of repairs and draught proofing to our sash windows  was excellent and Tomas is a credit to your company, nothing too much trouble and
very tidy. Thanks for fitting in with John Lewis too.
Kind regards

From: Tim Mapleston
Sent: Monday, January 16, 2012 8:26 AM
To: Sash Windows London Repairs
Subject: Re: Sash window final report

Hello John
Thanks for the information below. I will pop a cheque in the post to you.
Thank you for doing the job so promptly. As i'm sure you hear all the time when having home repairs done it is always a bit of a gamble when using
someone new. But I would just like to say how pleased we were with everything. Your workmen did a great job, tidied up afterwards. The windows are
so much better now.

I will certainly recommend you to others who may need similar work.
All the best

Ian  SW11
This was a reference request email reply  from Ian to James.
"Hi James,
Yes I did have john's sash window company draught proof and refurbishment of my sash windows just last week. I would thoroughly
recommend them. John is very professional and his team worked very hard. The job was completed
in the timescale given. I am a very satisfied customer.
Kind regards, Ian"

From: kingjenny
Sent: Sunday, March 06, 2011 5:52 PM
To: Sash Windows London Repairs
Subject: recommendation

Hi again John,
Sorry it has taken me a while to get back to you with the recommendation - I was away last week.  Anyway, please find, below.
Many thanks again for the work,
Best wishes,

I can recommend John and his team. John was helpful and courteous, and the team worked quickly and efficiently, tidying up well and leaving us with
great looking refurbished windows.
Contrary to most other companies we tried, John will try to restore, preserving as much of the old windows as possible, rather than recommending far
more expensive replacements.

From: Howard Blumenthal
Sent: Saturday, January 15, 2011 4:57 PM
To: Sash Windows London Repairs
Subject: Re: Sash window reference

"Excellent service. Hard working, proficient, polite and conscientious, reasonably-priced experts. I hope not to see you for at least 10 years unless, of
course, you or your people are passing by in which case pop in for a cup of tea anytime."

This email was forwarded to me from my client that was sent from Rebecca to Suzette.
From: Rebecca Morgan
Sent: Sunday, March 13, 2011 9:02 AM
To: Suzette
Subject: Re: Sash Windows

Dear Suzette,
Of course we do not mind you contacting us, we said to John we that were happy to be used as a reference.

The situation was, we returned to find our house, that had been rented out, had been sadly neglected and the wood on the bottom of the windows on a
number of the sash windows was rotting and also the frames were not in a good state and there were problems with the base of the French windows.

We asked John to come and have a look.  He responded quickly to our request and was very thorough in looking at what we pointed out and also
checking around for other potential problems.  He reassured us about some areas that to our untutored eyes appeared problematic, but also spotted
other areas of need.
The quotation was clear, complete and arrived very promptly.  The men who arrived to do the work arrived at the time agreed.  They were pleasant and
helpful and worked well and quickly.  Each evening the windows being worked on were put back in place so that we had usable rooms.  The work was
completed within the time stated in the estimate and by the date agreed.

After the work was completed we had a minor problem that one window 'stuck' when open.  We rang John and within a day they came around to check
what had happened.  It turned out it was us not being too intelligent, but they handled the request with good humour and after 10 minutes the problem
was corrected.

The windows are now fully functioning and match the rest of the windows so that the new parts cannot be spotted from the rest of the window. As you
gather we have no hesitation in recommending them.
Kind regards

From: Stephen Connolly
Sent: Friday, March 04, 2011 9:28 AM
To: Sash Windows London Repairs
Subject: windows

A good friend of mine used your company recently and was very pleased with the results.  I would like to get a quote for doing similar work. I live in
Fulham.  Many thanks,  Stephen

From: Farrell, Alan [Sec Div]
Sent: Wednesday, February 02, 2011 4:15 PM
To: Sash Windows London Repairs
Subject: RE: Sash window details

Just a quick email to say that the work your guys did seems to have made a surprisingly big different to the insulation in the house.
Much appreciated.
The Specialist In Sash Windows
John's Repair, Refurbishment & Draught Proofing London

We Do Sash Window Repairs London And Sash Window Refurbishment,
Includes Sash Window Restoration And Sash Window Draught Proofing
in all North, South, East And West London
I specialise in bringing them back to life
With my current workload It is
more efficient to
email me
for prices and a comprehensive
information pack.

Then arrange for a free survey

Our guarantee service will ensure that in the unlikely event that a
problem occurs we will deal with it very promptly
34a Chesterton Road Kensington London W10 5LX
With my current workload It is more efficient to email me
for prices and a comprehensive information pack then we can
quickly arrange for a free survey